The Notes From the Help Desk (NFTHD) are a blog-style series that serve to communicate answers to some of the trickier questions received by the Ethics & Compliance Team of Medicines Australia. They are non-binding; companies are responsible for making their own decisions in line with the Code. Only relevant NFTHD are being published to support Edition 20, and therefore some numbers are missing below.
- #4: Interpreting a principles-based Code
- #5: Venue selection for educational meetings
- #5a: Virtual events
- #6: Reporting virtual or hybrid third-party sponsorships
- #7: Engaging with Mainstream Media
- #8: Reporting Third-Party Sponsorships
- #9: Virtual Conferences
- #10: Textbooks – education or gift?
- #11: Podcasts
- #12: Maintaining Ethical Standards through ongoing education
- #13: Mandatory information… one click, or two?
- #14: Rotating digital ads – one frame or more?
- #15: Mandatories in sponsored content?
- #18: Intercompany complaints
- #20: Lanyards (explained)
- #23: ToV to Healthcare Professionals: reporting late invoices
- #25: Sponsoring educational events where the venue is ‘questionable’
- #26: Using product names in the wild
- #28: HCP travel and unusual requests
- #30: Guidelines for sponsoring Healthcare Professionals
- #31: Landing pages for HCP portals
- #32: PBS statement – in the box or not?
- #34: CEP + contracted employees
- #36: Initiating a press release for an unregistered product?
- #37: Philanthropy, Patient Organisation Support or Third-Party Sponsorship?
- #39: Scientific Exchange – one molecule or the lot?
- #40: Comparing clinical trials – is it possible?
- #41: Calling for PBAC comments
- #42: Company names on social media posts?
- #44: Clinical Trial data – to share or not to share?
- #46: What is a Healthcare Professional?
- #47: Mandatories – are they always mandatory?
- #48: Using social media to communicate with HCP’s – what to consider?
- #50: How long do we have to correct content?
- #51: Using imagery in promotional material
- #52: Meeting healthcare professionals outside their workplace
- #53: Accommodating partners (or not)
- #54: Scientific exchange in New Zealand; a key difference
- #55: What’s not to love about LIKING (especially LinkedIn posts)
- #58: Sponsoring a position; when is it OK to fund a person’s salary?
- #59: How accessible is our complaints system for individuals?
- #60: Breastfeeding + the Code = Please explain
- #61a: Patient stories; what to consider?
- #61b: Patient stories; the whole ethical package
- #63: Do we report payments made to HCP’s who don’t prescribe?
- #64: We have a patient support program (PSP) – how can we ethically communicate this?
- #65: Paying to access an appointment booking system with HCPs – what to consider?
- #67: We have a fee-for-service arrangement with a Patient Organisation – is this reportable?
- #69: How the Code applies to prescribing pharmacists
- #71: Can we promote if the product is unavailable?
- #75: We know giveaways to HCPs are off-limits — but what about other audiences?
- #76: Tricky venue decisions: some thoughts to help shape your decisions…
- #78: Considering engaging a social media influencer?
- #85: Product-Specific Social Media: Adapting to Edition 20